We are committed to protecting your personal information, being transparent about the data we hold and giving you control over how we use it. The purpose of our privacy policy is to:

  • explain clearly and simply how we use the information we collect when you use our services;
  • detail the options we offer you to control the use of your data, the rights you have over it and how to exercise them.

Who is responsible for processing my data?

Which services are affected?

This Privacy Policy applies to all of the services we provide to you, unless you are informed when you access one of our services that a specific, dedicated privacy policy applies.

What data do you collect about me? By what means?

You provide us with certain personal information about yourself

  • Through our website

Through our online forms as well as when you register for some of our services (in particular when you subscribe to our newsletter, register for our sponsorship program or participate in one of our contests), information about you may be requested provided that it is necessary, appropriate, proportionate and legitimate in relation to the objective pursued.

You will always be informed of this purpose,how we will use your information, whether your request is mandatory or optional, and the possible consequences of not responding.

  • Through our stores

When you purchase a product or service in our stores, our teams may ask you for personal information about you, provided that it is necessary, appropriate, proportionate and legitimate in view of the objective pursued.

You will always be informed of this purpose, how we will use your information, whether your request is mandatory or optional, and the possible consequences of not responding

The terms and conditions and our privacy policy are available on adopt.com. These documents inform you of the framework within which your data is collected.

We collect certain data during your interactions with our services, automatically

  • Data collected without the use of cookies or other similar technologies (browser and device used, redirection URL to one of our services, non-nominal computer traces called “log files”, IP address);
  • Data from the use of cookies and other similar technologies that may in some cases be associated with personal information you provide when you register for one of our services (see the“cookies” section for more information)


Why do you process my data? On what basis? For how long?


1. Processing on the legal basis of your consent

– Use of cookies and other similar technologies

(13 months maximum)

To carry out audience measurements, to offer you services and advertisements adapted to your centers of interest and to offer you sharing buttons and content feedback on social networks (see the » cookies ” section for more information).

– Our commercial prospecting

(3 years maximum from the date of collection or your last contact)

To send you direct and electronic communication (email, sms, push notifications) messages promoting our products and services.

To carry out digital or TV targeting through third-party partners.

– Managing your birthday gift

(3 years maximum from the date of collection or your last contact)

To allow you to benefit from your birthday advantage, as well as to receive the associated offers and good deals.

2. Processing on the legal basis of our legitimate interest

– Statistical analysis

(For the duration of the retention of your personal information)

To make our services more attractive for you but also for all our users. To do this, we compile global and aggregated audience statistics from the personal information provided when you register for one of our services and from information collected during your use of our services.We do not evaluate, predict or draw any conclusions about any individual, including their interests.

– Other processing carried out on the basis of our legitimate interest

(For the strict duration necessary for the purpose pursued / 3 years to manage the exercise of your right of opposition / 1 year to manage the exercise of your right of access and rectification)

To prevent and fight against fraud, to manage unpaid bills and disputes, to carry out satisfaction surveys, studies, polls and optional product tests, to participate in our sponsorship program, to allow you to contact us and answer your requests, to manage the exercise of your right to object to receiving advertising.

3. Processing on the legal basis of the contract

– The provision of products and services

(For the duration of the commercial relationship and for a period of 3 years after its end for commercial prospecting purposes)

To enable us to provide you with the products or services you have ordered on our site or in-store, if applicable. In this context, your data are processed to allow the management of your order, delivery, billing and after-sales service.

We may share some of your data with our subcontractors or service providers in order to process your orders. Our subcontractors and service providers are obliged to respect the confidentiality and security of the data that may be communicated to them and to use it only in the context of the execution of their subcontracting or service provision mission.

– Participation in a contest

(For the time necessary to validate, record, process your entry and manage the awarding of prizes)

Will I receive commercial solicitations?

In accordance with article 34-5 of the French Post and Telecommunications Code, you will receive our email and sms offers only if:

  • You have expressly agreed to subscribe to the newsletter or to receive text messages;
  • You are a customer, you receive commercial offers from us by email and/or SMS for products and services similar to those
  • previously purchased.

Will you be transferring data about me? What are the reasons for this?

In this context, we contractually ensure the compliance of the use of your personal information and the security standards used by these companies. If they use servers outside the European Union, we have entered into specific contracts with them and standard contractual clauses established by the European Commission to govern and secure the transfer of your data to these service providers.

What security measures are in place to protect my data?

We implement all technical and organizational measures to ensure the security of the processing of your personal information and its confidentiality.

In this respect, we take all the necessary precautions, with regard to the nature of your data and the risks presented by the processing, in order to preserve the security of your data and, in particular, to prevent them from being distorted, damaged or accessed by unauthorized third parties (physical protection of the premises, authentication procedures with personal and secure access via confidential identifiers and passwords, logging of connections, encryption or pseudonymization of certain data, etc.).



Cookies

What are my choices regarding cookies?

We now offer you the possibility to change your cookie settings directly on our site by clicking on this button:

Cookies Settings

What are cookies?

Here is all the information you need to know about our cookies

– Strictly necessary cookies

These cookies are necessary for the operation of the website and cannot be disabled in our systems. They are generally established as a response to actions you have taken that constitute a request for services, such as setting your privacy preferences, logging in, or filling out forms. You can set your browser to block or be notified of these cookies, but some parts of the website may be affected. These cookies do not store any personally identifying information.

– Performance cookies

These cookies allow us to determine the number of visits and sources of traffic, in order to measure and improve the performance of our website. They also help us to identify the most/least visited pages and to evaluate how visitors navigate the website. All information collected by these cookies is aggregated and therefore anonymized. If you do not accept these cookies, we will not be informed of your visit to our site.








– Functionality cookies

These cookies are used to improve and personalize the functionality of the website. They may be activated by our staff, or by third parties whose services are used on our website pages. If you do not accept these cookies, some or all of these services may not function properly.